Support
Help & troubleshooting
Answers to common questions, quick fixes, and how to get in touch if something isn't working.
Common questions
Is Nook Schedule only for work shifts?
No. It works just as well for school, appointments, personal events, routines, and everyday planning.
Can I create repeating schedules?
Yes. Daily, weekly, monthly, and custom patterns are supported.
Can I save schedule templates?
Yes. Save a shift, day, or week pattern and reuse it with one tap.
Can I scan a schedule from an image?
Yes — the AI Schedule Scanner is free. Upload a photo or PDF of a rota, timetable, or roster and review the detected events before adding them.
Is Nook Schedule available on Android?
Nook Schedule is currently focused on iPhone. Android is not planned yet.
Do I need an account?
Nook Schedule is built to work without an account. Some features may require iCloud.
What's included with Premium?
Two-way calendar sync, AI Smart Scheduling, rotating shift patterns, travel-time alerts, shared schedules, and more. The full list is in the Premium section.
Troubleshooting
The app won't open
Force-close the app and reopen it. If the issue persists, restart your iPhone or reinstall the app. Your data will remain in iCloud if sync is enabled.
Events aren't syncing between devices
Check that iCloud Drive is on and that you're signed in to the same Apple ID on both devices. Give iCloud a minute to catch up after enabling sync.
Notifications aren't showing
Open iOS Settings → Notifications → Nook Schedule and confirm alerts are allowed. Also check that Focus modes aren't silencing the app.
Restore a previous purchase
Open the app's Premium screen and tap Restore Purchases. This asks the App Store to re-check your Apple ID for active entitlements.
Contact
Still need a hand?
Email us with a short description of the issue and, if possible, the app version and your iPhone model. We reply as fast as we reasonably can.